Terms of Service
Last updated: October 29, 2026
1. Acceptance
By downloading or using PetLLM, you agree to these Terms of Service. If you disagree, please do not use the app.
2. Use of the Service
PetLLM is a personal, non-commercial AI pet companion app. You agree not to use it to generate harmful, illegal, or abusive content, or to attempt to reverse-engineer or misuse the AI systems.
Only upload photos you took or have the right to use. Be kind in messages to friends: harassment, hate, sexual content and spam are not allowed, and we may remove content or suspend accounts that break these rules.
Walk features use your location. Stay aware of your surroundings and traffic, and follow local leash laws — never look at the app instead of your dog.
3. Accounts
You are responsible for maintaining the security of your account and for all activity that occurs under it. Notify us immediately at hello@petllm.com of any unauthorised use.
You can delete your account at any time in the app (Profile → Privacy & Account → Delete Account). This permanently removes your pets and data as described in our Privacy Policy; unused treats and premium time are lost.
4. In-App Purchases
PetLLM offers optional in-app purchases (treats, premium subscription). All purchases are processed through Apple App Store or Google Play and are subject to their respective terms. Purchases are generally non-refundable except as required by law. Subscriptions renew automatically until you cancel them in your App Store account settings; deleting your PetLLM account does not cancel them.
5. Intellectual Property
The PetLLM app, including its AI models, 3D assets, and branding, is owned by PetLLM / Siguku Labs. You retain ownership of photos you upload. The 3D models generated from your photos are licensed to you for personal use within the app.
6. Disclaimers
PetLLM is provided "as is." Your pet's 3D model, personality and conversations are generated by AI, including third-party AI services described in the Privacy Policy, and may not always look right or be accurate or appropriate. We are not liable for indirect, incidental, or consequential damages arising from use of the service.
7. Changes
We may update these terms. Continued use after changes means you accept the new terms. We'll notify users of significant changes via email.
8. Contact
Questions? hello@petllm.com